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In this case, it’s probably that the card issuing bank is generally worried that it is not the cardholder’s own transaction or the cardholder’s card has not activated the international payment function, so the transaction is not released or authorized, resulting in failure. Maybe you can also try to pay through PayPal, which is also a safe and convenient payment method. If you insist to use the credit card, you could call the issuing bank to get authorization, then you can place an order again.

All MamiBaby items have a Product Warranty. To view the details and specifics, you can read it here: Refund & Return Policy.

Various warehouses located right in USA.

Due to the Covid-19 epidemic, the order processing time and delivery may be delayed for a couple business days. For more info on our shipping policy, read it here: Shipping Policy.

There are couple possible reasons for why a discount code didn’t work in your cart. The discount codes offered for our website is typically one use per customer only, so if it has been used by you before, it cannot be used again. Another reason could be that the code has expired. Discount also cannot be combined with any other offers.

Discount codes are not valid for prior purchases. They cannot be added retrospectively by you or by the MamiBaby team. Discount code must be entered at the time of checkout in order to be applied.

 If you have not received an email from us stating that it shipped out, we can still make changes. But once it leaves our facility and is in the hands of the shipping carrier, there is nothing we can do at that point. You'll have to follow the return instructions from our return policy and return the item to make changes. For more info on our return policy, click here: Refund & Return Policy.

We provide 30-Day No-Reason Return, but if there is no quality problem of the product itself, you will be responsible for the return shipping costs.